Registrar FAQ
Class Registration
back to top
Please see your advisor as your college will need to increase the maximum number of units you may enroll in.
Do you qualify for Back2UA? If so, you do not need to apply for re-admission. If you are a domestic undergraduate student who has missed no more than two consecutive terms (fall/spring), you may return without applying for readmission. To qualify, you must be in good academic standing, having exited the UA with a GPA of 2.0 or higher.
If you believe you qualify, the first step is to contact your academic advisor. He or she will help you assess your previous coursework and develop a plan to jump right back in. After meeting, your advisor can release the advising hold that will allow you to register along with your class during priority and open registration.
Some students may still need to apply for readmission. These include:
- International students
- Non-degree seeking students
- Students who were on probation or were disqualified when they left
Not sure if you meet the Back2UA requirements? Give Admissions a call at 520-621-3237.
General
back to top
Admissions and New Student Enrollment
The University of Arizona
PO Box 210040
Tucson, AZ 85721-0040
Phone: (520) 621-3237
Email: admissions@email.arizona.edu
You have the option of filling out the Cancel Admission to UA Form located on the UA Admissions website. If you have any further questions, you can call UA Admissions at 520-621-3237.
Grades
back to top
Graduation
back to top
Send your transcripts to:
If service is available, transcripts can be sent electronically, via secure third-party vendors such as eScrip-Safe, Credentials Solutions, etc., to the following email: REG-transcripts@email.arizona.edu
Otherwise, send trancripts to:
Registration & Transcripts
The University of Arizona
Administration Building, Room 210
PO Box 210066
Tucson, AZ 85721-0066
It is recommended that you submit your transcript as soon as possible, preferably within one month of your graduation date. Your degree can not be awarded until your transcript from the other school is received.
No, not if the course is required for your degree. All requirements for a December graduation must be completed by the day before the graduation date. There is a Winter conferral of degrees each January for students who complete their course work during Winter Session.
No, not if the course is required for your degree. All requirements for a May graduation must be completed by the day before the graduation date.
August degree candidate names will be included in the May commencement booklet. August candidates who do not apply for graduation by the deadline to have their name appear in the May booklet will not be placed in the booklet. Check with your Graduation Services Advisor for further information.
Yes, commencement instructions are available online at the U of A Commencement website.
If you plan to take a course at an Arizona Community College, you should refer to the Course Equivalency Guide which is part of a statewide collaboration called AZTransfer, to ensure that the courses will apply appropriately to your degree program. Community college courses listed in AZTransfer with direct UA equivalencies do not need a pre-approval to transfer to the UA. If you are taking the course at an Arizona four-year school or an out-of-state school, please visit Transfer Credit Preapproval for more information and instructions.
No. Please see the postponement of degree policy.
Yes, but you will have to change your degree date to the term in which you will complete the coursework for that course. All coursework (required or elective) must be complete on the day before the graduation date.
Yes, but you will have to change your degree date to the term in which you will complete the coursework for that course. All coursework (required or elective) must be complete on the day before the graduation date. Taking an incomplete in a course in your final semester means that you did not finish all coursework in time for your degree date.
This situation occurs when a professor sends in a change of grade indicating there was a miscalculation resulting in the wrong grade being awarded (in a course completed before your degree was awarded). In this case, the degree GPA will be changed to reflect the corrected grade.
No. Degrees are awarded as of a fixed date. Majors or minors may not be retroactively added to them.
Residency
back to top
The rules and regulations regarding residency for tuition purposes are established by the Arizona Board of Regents.
You can view the Arizona Board of Regents policies by going to their website.
Being in Arizona for 1 year does not necessarily make you a resident for tuition purposes. You will need to meet all of the requirements: one year showing physical presence, intent beyond the circumstance of being a student, and evidence of 2 years of financial independence, unless you meet one of the exceptions.
Students who are already attending UA as a non-resident, would need to submit a Petition to Change Residency (during the petition period) for a change of residency classification for tuition.
Newly admitted students who feel they have been misclassified, would complete a Domicile Affidavit and submit to the Residency Classification Office for further review of their residency classification.
Objective evidence of financial independence means a student’s ability to meet his or her own expenses. Indicators of financial independence include: 1) Place of employment and proof of earnings 2) Other sources of support 3) Proof of filing an Arizona state income tax return 4) Residence claimed on federal income tax returns of applicant and/or parents 5) Veteran status 6) Whether claimed as a dependent for income tax purposes by a parent or any other individual for two years immediately preceding the request for residency classification. A student will generally be considered financially independent if he/she:
- is a veteran of the U.S. Armed Forces - OR -
- was not claimed as an income tax deduction by his/her parents or any other individual for the two years immediately preceding the request for residency classification, and has demonstrated objective evidence of self-support for two years. The two years used to demonstrate self-support are the two tax years immediately preceding the request for residency classification.
No—there is no set amount of time after which a student attending as a non-resident will automatically be changed to a resident. A student wanting to be reclassified must initiate the process by submitting a Petition to Change Residency by the appropriate deadline.
No—owning property in Arizona doesn’t automatically qualify you as a resident for tuition purposes. If you are trying to establish residency in Arizona, paying taxes in Arizona is an indicator of your intent to become an Arizona resident. However, you must meet all the residency criteria to be eligible for residency for tuition purposes.
No—ABOR policy states that the home of an unemancipated minor is that of the parent(s). However, Arizona high school graduates who have spent at least 3 of their high school years in Arizona, may qualify for a reduced tuition rate. Click Here for more information.
No—assistantships may receive a non-resident tuition waiver from their department but this waiver does not reclassify the student as a resident for tuition purposes.
No—any person requesting reclassification as a resident for tuition purposes must prove they meet the residency requirement or that they meet one of the approved exceptions.
Once a student is classified as a resident for tuition purposes, their status will not change through the completion of one degree program, provided that the student remains continuously enrolled (meaning, enrolled each fall and spring semester). If you apply for a second degree program (i.e., graduate or professional school), your residency will be reviewed and you will have to meet the residency criteria on your own.
Yes. The information provided here only applies to residency for tuition and fee purposes at the University of Arizona. Different rules may apply to determine residency in your home state or for other schools. It is possible to be a person without a state residence for tuition and fee purposes.
Room and Course Scheduling-Event Requests
back to top
Depending on how many requests we have received from academic departments and other clubs, the answer can be anything from a few hours to a few days. This is one reason why we require the request to be submitted at least two weeks in advance- at busy times, it can sometimes take a week or more to process your request.
There are a few possible answers for this question. One reason this might happen is because the room already has a course or an event scheduled for that time. Another possibility is that you asked for a room that was too large or too small for the size of your event. We always look for available rooms that are the right size to hold the number of people you are planning for.
You can let us know in the “Additional Information” box at the bottom of the request that you will need a high tech room. Once you receive confirmation of your reservation, you are responsible for contacting Classroom Technology Services (CTS) at (520) 621-3852. They will take care of unlocking the equipment in the room to make it available for your use. CTS may charge for the use of equipment; these fees are not included in any invoice sent by Room and Course Scheduling, and should be paid to CTS.
There is no set limit to the number of rooms you may reserve in a week, although it is contingent upon the number of rooms scheduled for classes and other events. However, only one large room (51+ seats) or two small rooms (50 or fewer seats) per week may be reserved free of charge. If you choose to reserve more rooms during a one-week period, the first large room or the first two small rooms will be free of charge and the rest of the rooms will incur a rental fee.
If your club chooses to utilize two small rooms per week free of charge, the rooms must be scheduled on different days.
ASUA has a listing of approved clubs and their Presidents on their website. If you don’t see your club on that list, or if you have other questions that cannot be answered by that list, you can call ASUA at (520) 621-2782.
Student organizations (clubs) should schedule their own events following the approved process and guidelines. Departments should not reserve centrally scheduled rooms for student organizations.
Schedule of Classes
back to top
Continue to check the Schedule of Classes, as a seat may open up.
To add a class that is full, you need to have the instructor’s approval. In the past this has been done using a Change of Schedule (drop/add) form. Today, instructors can enter a student ID number in their Instructor Center to give you electronic permission to enroll. You complete the enrollment process in your UAccess Student Center prior to the permission expiration date. Student Permissions can replace the Change of Schedule (drop/add) form.
Consult with the offering department and/or instructor about adding the class or being placed on a waiting list.
Consult with your academic advisor about registering for a comparable class.
This is a restricted entry class, and is usually accompanied with this statement: “Contact department (dept abbreviation) for registration.“ Click on the department abbreviation for contact information.
Second Start
back to top
Undergraduate students who have not completed an undergraduate degree at UA must be returning to the university after an absence of at least three years. If accepted by the college and the University, students are also accepted into the Second Start Program.
Yes. There must be a three-year absence from the university after that complete withdrawal term for the student to be eligible for Second Start.
Students must complete 12 or more regularly graded units of A, B, C, D, or E in the first 12 months after their return to UA, with a GPA of 2.500 or better.
The record will be evaluated at the end of the student’s first major term back. If the student completed 12 units that term, then the GPA will be evaluated for the minimum 2.500 required. If the student did not complete 12 units that term, then the record will be evaluated again after the next major term.
Completed units are the total number of units the student finishes in the term. Earned units are the total number of units the students successfully completes in the term. Completed units are evaluated for the 12 units required.
Ex: If the student attempted four classes (12 units) and received grades of A, B, B, and E, then the student earned only 9 units, but the student completed 12 units. This record will be evaluated for the 2.500 GPA required.
Ex: If the student attempted four classes and received grades of A, C, B, and W, then the student earned 9 units. The student also completed only 9 units. This record will not be evaluated for the 2.500 GPA required until the end of the next term, if the student has completed 12 units by that time.
Regular grades are A, B, C, D, and E. Classes with grades of S, P, F, W, O, and WC do not count toward the 12 completed units needed to qualify for Second Start since they have no GPA value.
All units completed will be used to calculate the GPA.
Ex: The student completed five classes (15 units) with grades of C, C, B, A, E in her first term back so she earned a GPA of 2.200. She does not qualify for Second Start. Without the grade of E, this student’s GPA would have been 2.750.
Repeated courses, which are not earning credit, will count toward the 12 units needed because they are completed units.
If an Incomplete grade is received, the Registrar’s Office will evaluate the worst-case scenario. An E grade will be assumed for the incomplete and the GPA will be calculated. If the resulting GPA is over 2.500, the student will have met the criteria for Second Start.
If the resulting GPA is less than 2.500, the record will be evaluated again after the final grade is posted.
All units earned beginning with the first term back are included in the 30 units required to meet the residency requirement after Second Start is enacted.
Students have 12 months to meet the criteria for Second Start. The term of enactment is not moved forward; students do not get to restart the 12-month clock.
No. Second Start may be granted only once in a student’s career.
No. General Petitions requesting a shorter absence for Second Start will not be reviewed.
Transcripts Ordering
back to top
An official transcript is a student’s academic record at the University of Arizona and is available only through the office of Registration and Transcripts.
You can send your transcript to whomever you authorize.
All official transcripts are mailed in a sealed envelope. To have the registrar signature placed across the seal, you will have to choose the attachment option when submitting your online order. Write “Registrar signature across envelope seal” on a plain piece of paper and upload your request to Credentials Self-ServicePlus at the end of transaction. Transcripts bearing the Registrar signature across the envelope seal are mailed directly from The University of Arizona.
All official transcripts provide the university seal and the registrar’s signature.
We only accept third party requests from institutions. Otherwise a student must place an online request and have the transcript sent directly to the third party.
Choose the attachment option when placing an order. Attachment must be scanned and uploaded directly to Self-Service Portal. Instructions are provided at Credentials Solutions Self-Service Portal.
Yes, we now offer electronic delivery of official transcripts.
To expedite and ensure accurate delivery, make sure recipient accepts electronic transcripts. Double check recipient’s email address is correct to avoid paying again to send replacement transcripts.
When ordering transcripts for an application service, check the attachment option and include your ID number in lieu of attachment form. The option to include an attachment form is selective based on the application service chosen and the image may be uploaded directly to Credentials Solutions Self-Service Portal.
For courses in which you received continuing education units, please visit Continuing and Professional Education
Yes, you can order directly from Credentials Solutions (TranscriptsPlus). You will be asked to provide other identifying information such as your date of birth and Social Security number.
Computers are available for public use at most public libraries and some community organizations. We provide computers in the Registration and Transcript office lobby. An exception by a supervisor of the Office of the Registrar may be made under certain circumstances. Please contact our office at 520-621-3113 for more information.
An exception may be considered by a supervisor of The Office of the Registrar for those who have no access to online services or credit/debit cards where extenuating circumstances exist (for example, floods, hurricanes, persons in prison, natural disasters, etc). Please contact our office at 520-621-3113 for more information.
You may use your student ID number or matriculation number. In some cases, we will use alternative forms of information to verify a person’s identity.
Transcripts ordered online are available for pick up within 24 hours at the Administration Building, Room 210, during normal business hours. You will be notified by Credentials Solutions via email or text once your order has been completed. Transcripts are also available for purchase on a walk-in basis.
Yes. Orders must be placed online and you may designate a third party to pick up your transcript. Picture ID is required.
Transcripts may be picked up at the Office of Registration and Transcripts, Administration Building, Room 210. Photo identification is required.
Walk in customers will receive their transcript almost immediately. Transcripts stored on microfilm may take more time. Online orders are processed 1-3 business days after we receive a student’s signature authorization form. However, during busy times, all online transcript processing may take up to 10 business days.
Yes. Credentials Solutions will notify you via email or text message with the status of your transcript order.
Yes. You will be notified via email if your transcript is being delayed and will be given the name of a contact person and email address for follow up.
Check UAccess Student Center to see if all grades/degrees have been posted prior to placing a transcript order.
All restrictive holds on a student’s record must be cleared before a transcript is released. If a transcript request is submitted while a restrictive hold is on the record, you will be contacted by email to clear the hold before processing can continue.
Yes. If you enter a physical street address for delivery, the system will offer express delivery as an option. We utilize Federal Express for all express shipping.
For students attending after 1988: If you have an active NetID and password, you may sign in to UAccess Student Center and print an unofficial transcript. For students attending prior to 1988: Unofficial transcripts are only available on a walk-in basis from the Office of Registration and Transcripts.
If you have trouble viewing your unofficial transcript, please make sure your browser isn’t blocking pop-ups.
Please contact Graduation Services for additional information.
For diploma, facsimile, and notarization services please contact Graduation Services at 520-621-6056 or 520-621-3597.
Contact our office at 520-621-3113 option 4, during office hours. We will verify your identity and provide you with the necessary information to reset your student account to access University of Arizona online services.
A student ID is available on your Student Center and on a transcript. If you have forgotten your student ID. You may contact the office of Registration and Transcripts at 520-621-3113.
UAccess Instructor Center
back to top
UAccess Instructor Center is the system of record for class rosters and grading. You will automatically have access to this area if you are an instructor of record for a class. Training is not required to start using your Instructor Center.
On the UAccess login page (uaccess.arizona.edu), under UAccess Student, click Instructor Center.
- On the UAccess login page (uaccess.arizona.edu), under UAccess Student, click the Administrative Staff link.
- Navigate to Curriculum Management > Schedule of Classes > UA Schedule of Classes Update
- Use the search screen to look up the class to edit. A term must be entered, but additional information should also be entered in order to reduce the number of results returned.
- Under the Meetings tab, in the Instructors for Meeting Pattern section, click the View All link (if available) to see all instructors.
- Under the Assignment add a row by clicking the plus sign (+).
- Enter the person’s EmplID. If you do not know the EmplID, click the lookup icon and search using the Name field(s).
- Note: If the name is not in the list, you must contact Room & Course Scheduling to have it added.
- Select the appropriate Instructor Role and Access from the drop down lists.
- If you do not want this name to appear on the schedule of classes, uncheck the Print box.
- Click Save.
- From the grade roster click the Requirement Designation tab.
- In the Roster RD Grade column, select Satisfied or Not Satisfied.
Once your grades are prepared correctly in D2L, simply click the Import Grades From D2L button. This process overwrites any grades already listed on the Instructor Center grade roster in the Roster Grade column.
- Click the Import Grade From File button to import a comma separated value (.csv) file. This process overwrites any grades already listed on the Instructor Center grade roster in the Roster Grade column.
- The format of the csv file must be:
- ID,Grade
- ID,Grade
- ID,Grade
- For Spring 2010 instructors will have multiple grade rosters for honors and cross listed courses.
- Starting Fall 2010, honors and cross listed courses will appear on the same roster.
Changing a Final Grade after the Open Grading Period
Instructors may change a final grade if an error was made in computation. This change must be due to a miscalculation, submitted within one (1) year of the awarding of the grade, and goes through a Workflow Approval path, which may include the department head and/or dean and Registrar.
Note: Only those with Post access may perform this function.
Procedure:
1. Click the Grade Roster Posted icon for the appropriate class.
2. In the Grade Roster Action section, click the Request Grade Change link.
3. You are now on the Grade Change Request page. Find the student whose grade you need to change and click the MISCALCULATION button.
Note: A W grade cannot be changed so there is no Miscalculation button for those students.
- On the UAccess login page (uaccess.arizona.edu), under UAccess Analytics, click the Analytics/Reporting link.
- At the top of the page, click on Student > Class Enrollment to open the Class Enrollment dashboard, then select the Grading tab.
- This report is currently set up to show a predefined semester and subject area. Click on the dashboard prompt fields at the top of the screen to filter to the appropriate term and subject area.
- Do not click the select all icon
if you are not sure how many records this will return, as this could run a large query. - For more information on basic navigating in UAccess Analytics, sign up for Working with Dashboards: Shared Reports at a Glance Dashboards Brown Bag Session at uits.arizona.edu/workshops.
When an engagement component has been approved for the class two additional fields required input. The student must complete satisfactory work showing grades of S=Superior, P=Pass or C or better in order for these two fields to appear:
- Competencies--Additional information can be found here: http://ose.arizona.edu/100-engagement/competencies
- Activities—Additional information can be found here: http://ose.arizona.edu/100-engagement/engagement-activities
UAccess Student
back to top
UAccess Student is the system of record for registration and your academic records. You will automatically have access to this area. Training is not required to start using UAccess Student.
Visit the university’s training website to view quick videos on viewing and accessing your student information in UAccess.
Click here to enter the practice area
Click here to view the PDF tutorial
Click here to view the PDF tutorial
Click here to view the PDF tutorial
Click here to view the PDF tutorial
Click here to view the PDF tutorial
University General Petitions
back to top
- The Online Retroactive Medical Withdrawal for medical reasons (the student’s medical reasons, no one else’s) is available on UAccess Student Center.
- Requests for retroactive withdrawals for Title IX based reasons of harassment or discrimination, may use the 'Extenuating Circumstances - Title IX Based' form available direclty from the Title IX Office, Old Main, Room 200, Tucson, AZ, 85721-0021 - Phone: (520) 621-7286.
- Use the ‘General Petition’ form for all other requests to waive University Academic Policy. Available in paper form.
There is no set length of time. Once the petition is received in the General Petitions Office, it will be reviewed to make sure that all the necessary documentation is attached (Is the petition form signed? Are all the required instructor statement forms included, did the Dean’s Office sign the petition, etc.). If anything is missing the student will be contacted. Other departments or offices at the University may be contacted for additional information if the student mentions them but does not include any information for the Committee (e.g. If the student says in his/her statement, “My advisor told me not to drop the course during the semester,” the advisor might be contacted to verify this or provide additional information.)
Once the petition seems complete, it is routed to each Committee member, individually, for his/her review and vote. The committee member can request additional information if they have questions. A petition needs 3 of 5 agreeing votes for there to be a final decision. Each reader takes a different amount of time depending, in part, on how many petitions they are reviewing at once, time of the semester, etc.
Medical retroactive withdrawal requests are first routed to Campus Health for review of the medical documentation. The petition is then forwarded to the Committee, without the medical documentation, for voting.
For a retroactive withdrawal petition, the Instructor Statement form is not a letter of support for the student’s request. Part of the Committee’s decision process involves needing to know if/when the student stopped attending class, what his/her grade was at that time, and if he/she took the final exam - facts that need to come from the course instructor. This information indicates for the Committee if the student was eligible to withdraw from the class at the time they stopped attending and if they completed all the work in the class. Incomplete information on the instructor form may be considered as missing documentation.
No, but please attach a note to the petition saying that medical documentation is with Campus Health.
Students should fill out a separate petition form for each semester. They do not need to send duplicate copies of documentation that applies to all the semesters. For instance, if the request is for retroactive withdrawals from two different semesters, the student should include a petition form for each semester, instructor statements for each of the courses they were enrolled in during those semesters, but only include one set of any documentation or personal statement that applies to both semesters.
While many student petitions have some merit, University policy, precedent, or a lack of convincing evidence might justify denying the request. The following are some of the factors that influence Committee decisions:
- The student is ultimately responsible for knowing and following University policies and procedures.
- The student has the responsibility to meet deadlines and to check for errors in course registration in a timely fashion. Demonstrating that this responsibility has been satisfied, or alternatively, that the petitioner could not possibly satisfy the responsibility, weighs heavily with the committee.
- The committee rarely intervenes in situations where individual Colleges can act to remedy a situation.
- The committee will act on the basis of the materials presented. In some cases, the committee cannot grant the request because of missing materials.
If your petition is denied, you may make an appointment to meet with the co-chair of the Committee for additional explanation or clarification of the petition decision. After meeting with the co-chair, petitions may be resubmitted for reconsideration but this is not likely to result in a changed verdict unless the student has something new to add or new documentation that the committee has not seen and should take into account. New information must be submitted in order for a petition to be reconsidered. Meeting with the co-chair does not mean the decision will be overturned.
In order for the Committee to agree to review any retroactive withdrawal request past the one-year deadline, the student will need to clearly explain and fully document why they could not comply with filing a petition within the one-year deadline. Not knowing there was a deadline or not being on campus is not a persuasive argument.
Contact the Title IX Office to begin the process at (520) 621-7286; located at Old Main, Room 200, Tucson, AZ 85721-0021.
Verify Lawful Presence
back to top
Verify Lawful Presence refers to a referendum approved by Arizona voters in November 2006. The referencum provides that university students who are not U.S. citizens or permanent residents, or who do not have lawful immigration status, are not eligible for in-state tuition status or financial aid that is funded or subsidized by state monies.
If you (a) do not receive in-state tuition status, and (b) do not receive financial aid funded by state monies (Arizona), then you are NOT affected by Verify Lawful Presence. If you (a) receive in-state tuition status, or (b) receive financial aid that is supported by state monies (Arizona), then you are affected by Verify Lawful Presence.
With rare exceptions, students in the following groups will NOT have to provide further documentation of lawful presence.
- Students who have completed a FAFSA (Free Application for Federal Student Aid) will have already verified lawful presence in the U.S. and will not need to provide further information.
- Students who have unexpired student visas that have been verified by the Office of International Students.
- Student workers who have provided I-9 verification after 1986 to the University Office of Human Resources.
- Students who seek neither financial aid nor resident tuition status.
If you do not fall into any of the groups above, and you wish to apply for in-state tuition or financial aid supported by state monies, then you must provide documentation of
- U.S. citizenship; or
- Legal resident of the U.S.; or
- Lawful immigration status.
Students must upload Lawful Presence documents in Student Self Service:
-
Use the Demographics quick link located on the bottom left of the page in Student Self Service
-
At the Personal Information page, use the Lawful Presence tab on top of the page, or the Go to VLP link located on bottom left of the page
-
Choose Complete Now and Attach Document to access drop down menu with instructions
-
Click on SUBMIT DOCUMENTS to complete the process
- If you have submitted a FAFSA to the Financial Aid Office, your Prop 300 verification will be automatically entered into our system and you do not need to do anything else. The FAFSA contains information that certifies lawful presence in the US.
- To check and see if your lawful verification has already been provided, login to UAccess Student . Choose the “Academic” tab, then “Profile”. If your documentation is already on file, you will see the word “verified” for the Lawful Presence entry.
International students should contact an International Student Advisor at the Office of International Student Programs and Services at 915 N Tyndall Ave. They will assist you in verifying your status and updating your University of Arizona student record. If you have questions, call (520) 621-4627.
Outreach College/Distance Learning Students: Outreach College/Distance Learning students should contact the UA Outreach College at University Services Building Room 322, 888 N Euclid. They will assist you in verifying your status and updating your University of Arizona record. If you have questions, call (520) 626-3327.
Students Transferring from Pima Community College (PCC): Starting in June, 2008 if you have already supplied verification of lawful presence while enrolled at Pima Community College, you will not need to re-verify when you enroll at the University of Arizona. The University will obtain verification from PCC.
All students: If you fail to provide documentation, you will be required to pay non-resident tuition and cannot receive scholarships or other financial aid from state monies. Failure to provide documentation in a timely fashion may result in billing confusion and delay disbursement of financial aid.
Once proof of residency status is determined; it will be updated only when receipt of new information is submitted by the student and reviewed by the appropriate UA Office. For example, when a visa expires it must be renewed if state supported aid is to be provided.
Students may contact REG-reghelp@email.arizona.edu for assistance.
Students may contact http://financialaid.arizona.edu/contact for assistance.
You may submit your documents to any UA South Office.
No. Verify Lawful Presence does not restrict who may apply and be admitted to the UA.
No. Verify Lawful Presence does not restrict eligibility for scholarships funded by non-state sources (including private-donor scholarships administered by the UA), as long as the student meets all other scholarship criteria (i.e., major, college, etc.).
No. Verify Lawful Presence requires reporting aggregate data, not individual student information. Personally identifiable student information is subject to the Family Educational Rights and Privacy Act (FERPA).
Veteran Services
back to top
The Veteran Services Office will start submitting enrollment certifications in the order they are received to the VA Regional Office in Muskogee, Oklahoma 30 days prior to the start of the term.
The address we submit to the VA is your mailing address in UAccess. In order to make a change to this you must update the info in UAccess Student Center.
The VA generally takes 6 to 8 weeks to process enrollment certifications AFTER they are sent FROM our office.
- Your classes do not meet a degree requirement or they are hybrid or online remedial. Meet with your advisor ahead of time to be certain your classes will qualify. The VA won’t pay for courses that are NOT required for your degree plan and won’t pay for hybrid or online remedial courses.
- Your enrollment has changed since the initial certification request was submitted. All enrollment should be final prior to submitting your certification request. Changes to enrollment may cause a considerable delay in certification processing. Notify the Veterans Services office ASAP at veterans@email.arizona.edu to update your certification request.
The amount of benefits you will receive is determined by the Department of Veterans Affairs and is based on the start and end dates of your classes and the number of units for which you are enrolled. UA staff do not have access to your detailed benefit information. Questions about housing allowance or book stipend payments can be answered by the Muskogee VA Office at 1-888-442-4551 
.
On step 3 of the Veterans Academic Certification process, check the box to request a book and materials deferment for use at the Main UA Bookstore.
Book deferments are not available to students with a past due bursar balance.
Tuition Deferments are available for Chapters 30, 35, 1606 and 1607 (the deferment is not available for Chapter 33 students). Qualifying students may request a tuition deferment on step 3 of their veteran academic certification submission.
If you are using Chapter 33, financial aid (grants, loans, etc.) will pay towards any balance you currently show due. When the VA makes a payment you will be refunded the difference (depending on your eligibility % and scholarships, it may be all of it or a partial amount). VA funds are not dispersed until after the refund period. To ensure your funds arrive as close to that date as possible, meet with your advisor, enroll as early as possible and submit your certification request immediately thereafter.
Before tuition is due or after you submit your Veteran Academic Certification request, a Positive Service Indicator (red star at top of page in UAccess Student) that says “CH 33 VETERAN” will be placed on your account to block late charges for tuition. The University of Arizona waits for the VA to make a tuition and fees payment to your Bursar’s account. You will continue to receive invoices from the Bursar until your balance is paid off.
When you receive the VA payment to your Bursar’s account, it will show as “Federal Veterans Payment” If you are using the Yellow Ribbon Program (not applicable for UA South students), the Yellow Ribbon Tuition Scholarship will be applied once the VA Yellow Ribbon funds are received.
The VA has only approved Yellow Ribbon for students who receive the Chapter 33 Post 9/11 GI Bill at the 100% rate.
If you are using Chapter 1606, 1607 or 30, you must verify your enrollment at the end of every month to initiate payments. Log into the Web Automated Verification of Enrollment system (www.gibill.va.gov/wave ) or access this system through your eBenefits account. Questions should be directed to the VA at 1-877-823-2378 .