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Official Student Email Policy 1. University use of email Email is a mechanism for official communication within the University of Arizona. The University has the right to expect that such communications will be received and read in a timely fashion. Official email communications are intended only to meet the academic and administrative needs of the campus community. As steward of this process, the Office of the Registrar is responsible for directing the use of the official student email. See, Guidelines for the Use of Official Student Email Addresses for details.
2. Assignment of student email Official University email accounts are available for all enrolled students. The addresses are all of the form [Name]@email.arizona.edu or [Name]@u.arizona.edu. These accounts must be activated before the University can correspond with its students using the official email accounts. The Account website has been designed for this purpose. The official email address will be maintained in Matrix. Official email address will be directory information. As with other directory information, any student may request that his or her official email address be restricted in its access.
3. Redirecting of email If a student wishes to have email redirected from their official @email.arizona.edu address to another email address (e.g., @aol.com, @hotmail.com, or an address on a departmental server), they may do so, but at their own risk. The University will not be responsible for the handling of email by outside vendors or by departmental servers. Having email redirected does not absolve a student from the responsibilities associated with official communication sent to his or her @email.arizona.edu account. Information and warnings about forwarding are available at http://computing.arizona.edu/help/email/webmail/forward.html.
4. Expectations about student use of email Students are expected to check their email on a frequent and consistent basis in order to stay current with University-related communications. Students have the responsibility to recognize that certain communications may be time-critical. "I didn't check my email", error in forwarding mail, or email returned to the University with "Mailbox Full" or "User Unknown" are not acceptable excuses for missing official University communications via email.
5. Authentication for confidential information It is a violation of University policies, including the Student Code of Conduct, for any user of official email addresses to impersonate a University office, faculty/staff member, or student. To minimize this risk, some confidential information may be made available only through Student Link, which is password protected. In these cases, students will receive email correspondence directing them to Student Link, where they can access the confidential information only by supplying their student ID and PIN. The confidential information will not be available in the email message.
6. Privacy Users should exercise extreme caution in using email to communicate confidential or sensitive matters, and should not assume that email is private and confidential. It is especially important that users are careful to send messages only to the intended recipient(s). Particular care should be taken when using the "reply" command during email correspondence.
7. Educational uses of email Faculty will determine how electronic forms of communication (e.g., email) will be used in their classes, and will specify their requirements in the course syllabus. This "Official Student Email Policy" will ensure that all students will be able to comply with email-based course requirements specified by faculty. Faculty can therefore make the assumption that students' official @email.arizona.edu accounts are being accessed, and faculty can use email for their classes accordingly.
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